We deliver to the UK only, unless otherwise pre-arranged. Deliveries should be received as per the specific product listing timescale.
We can and do ship internationally but please contact us for a courier quote before purchasing.
We accept payment by PayPal, Visa, Visa Debit, MasterCard, Amex and Electron. Our credit cards are processed by NAT WEST BANK and security is provided by Sage Pay, one of the UK's largest online payment providers.
Delivery is free for some of our standard products. All delivery information and courier costs for each item can be found on the relevant product page and at the checkout - costs are generally calculated dependent on your postcode and weight of goods.
Many goods are available from stock; however there may be occasions when items become out of stock at short notice. Under such circumstances, if you order multiple items we will ship you the items we have in stock and refund you for items that are unavailable. Contact is made via email so please ensure you provide your correct address when ordering.
Bespoke items will be given a fabrication lead time and you will be contacted prior to delivery.
Deliveries must be signed for and cannot just be left at a property under any circumstances. We can deliver to a works address or neighbor if this is more convenient but a signature will still be required from the recipient. Should a courier try to deliver and there is nobody home there will be a subsequent re-delivery charge.
Please note: If goods are returned to us as undelivered and you require the goods posting out again, we are happy to do so but a second delivery charge will be made.
Deliveries by pallet will be made as close as possible, by tail-lift courier and are a kerb-side delivery only. The driver will not take goods into your house nor remove or take back any packaging.
Most goods are delivered on an 18ton vehicle so if you have a small road, the delivery will be made as close as possible by the driver or contact us prior to ordering for a quotation on a smaller vehicle delivery.