Below are testimonial emails sent from Dio-Met customers.
I would like to thank both you and Rob for all your help, guidance and support with this project; I know I have been an absolute nightmare with my 20 questions per day (at least!). It has been a pleasure to deal with both of you as individuals and the Company who have been helpful and quick to respond from day one. A rarity nowadays from my experience. I have to say the glass and posts looks brilliant; this project from the start has taken over 2.5 years with builders from hell constantly letting me down which is why I took it upon myself to get the balustrade sorted myself. Really pleased it is now finished. Thanks once again and I will have no hesitation recommending you (to people who I hope will be easier to deal with than me !).
Thank you for the glass panels and brackets, I fitted them over the weekend. All went well with no problems.
The glass edges are finished very well and the brackets are very good in terms of casting quality and surface finish. Also packing was good.
Just a quick note to say that the steel railings supplied for the Greenfinch in Didsbury look great and the client is very pleased with them.
Many thanks for your assistance,
The Balustrade looks great apart from the weather not allowing any visibility through the glass!!!. Hopefully the weather will improve and we enjoy ' the summer'. By the way the lads that did the fitting, you will be pleased to know were on time, worked efficiently, skilfully, professionally and were very pleasant. A credit to your company.
As with most things that are new and different we are trying to get used to the stainless steel rail and the height of it, having subsequently looked out of the window to see no fence at all. I know this is a strange question at this stage but is it possible to take the post ends off and the rail and replace them with an end cap? I know that doesn't conform to building regs etc but is it possible?
Thanks once again for a very efficient service.
I have tried various online calculators and looked at lots of Hi-Fi racks and it looks as though I should be good up to at least 45Kg, some glass shelves quote 60Kg at 10mm.
I shall always come back to Diomet and will recommend you to others.
The glass canopy arrived and safely stored until it goes up. I will take some photos for you , we are waiting for the building to be rendered at the moment ( starts next week ) so as soon as that’s done and scaffolding removed we can get the canopy fitted and I’ll send you some photos .
My builder is v impressed with it , I think you may be getting some orders from them !
This is to say thank you to you and Rob for your very helpful and efficient supplying of the glass for my staircase.
It arrived before Christmas in spite of being ordered on the deadline, and it is now fitted and we are really pleased with the result.
Please feel free to quote me as a very happy customer!
Best wishes to you both for the New Year,
West Mersea, Essex
Just a quick note to say that handover was successful yesterday for the Secondary and Sports Hall buildings.
In both cases the customer is extremely happy with all the buildings and I have attached a quote from them below.
On a personal note the team and I would like to thank you all for your efforts in achieving completion of the project and wish you a Merry Christmas and a Happy New Year.
Kath C, Milton Keynes Council.
“What a day and a year for me work wise...
My 3rd School to be handed over this year on behalf of MKC, this completes a Programme worth £29m
A fantastic secondary school on Kents Hill.
To finally have the keys and see the finished product is a massive proud moment.
The educational facilities are amazing....
I first started working on this project just over 3 years ago and now to have the keys....wow what an achievement, but this couldn't happen without a brilliant team”
Hi just wanted to say how good these clamps are , exceptionally good quality , im a carpenter and I fit glass within staircase apertures on a regular basis and will order from you every time , I would be interested in any other products you manufacture, do you have a catalogue that you could forward to me that I can show my customers etc ? . Thanks once again. Roy G
I bought a stainless steel wallrail from you a couple of years ago and I am happy with the product.
A client of mine bought a 5m stainless steel wallrail from a competitor and it has a deflection of 40mm from center to the sides. The supplier is saying that this is just within tolerance of a stainless steel wallrail but it looks very odd to me. I would like to buy a new one for them from you but want to make sure the pole will be just perfect. The usage they are going to make of it is to hang it to the ceiling with supports every meter and hang menus in one of their restaurants.
I have attached some photos of the glass on the staircase it fitted perfectly and looks amazing thank you so much to you and the rest of the team I have to say dealing with you and your company has been an absolute pleasure , stress free, polite and efficient even down to the gentleman that helped us load the car and would highly recommend your company to anyone . Thanks once again for all your help and advice.
Dave & Diane S.
We received our order today and I felt compelled to contact you regarding the quality
of the product, it's value for money, it's prompt manufacture and dispatch and the
ruggedness of it's packaging (probably even UPS proof!).
We will have no hesitation in recommending your company and products to our customers.
Thank you for exceeding our expectations, your company and product stand head and
shoulders above the rest.
Thanks for the balustrades that we purchased from you............felt a bit guilty as we have been meaning to write to you before now .......but lots of things have been happening and getting in the way.
Firstly.........We would like to thank you for all of the excellent advice and help that you gave us before we purchased the balustrades. The balustrades arrived at the time arranged, they were very well packaged.............nothing was missing or broken and they are excellent quality. Your assembly instructions were very easy to follow and everything fitted into place very well. Have sent the finished photo's and we are over the moon with the finished result. THANKYOU Sylvia
Hi, just wanted to say thanks for our lovely glass balustrade . We are so pleased with our new look balcony. It looks amazing and we have had lots of people asking us where it was from. We will definitely recommend you and your products. Kind regards Donna
I hope you're well. We had Diomet out to supply and install a glass balustrade earlier this year and were really pleased with the finished product.
We wondered whether you may have a solution for some sort of glass gate/closing at the bottom of the steps to prevent access up the steps in the attached picture.
I'd welcome your thoughts and advice.
I ordered a stainless steel handrail from you 12 months ago and have been delighted with the product, particularly as we live close to the sea - with reasonable care it has stood up to the weather very well. I would now like to site a free-standing handrail ……..
I wish to thank you for all your assistance with my order from my original visit to discuss my requirements through to the site survey the production of a detailed site plan and finally the placing of my order.
I am absolutely delighted with the glass panels and stainless handrail which were fitted yesterday with no issues by my joiner who was equally impressed with the quality and design of the products.
The quality and design of the products are fantastic and furthermore they were also very competitively priced compared to other companies.
It has been a pleasure to deal with such a professional company and I would not hesitate to recommend your company to family and friends.
I will send you some pics once my builders have completed the work whiich should be in the next few days.
I am happy for you to use my comments if you wish as a testimonial for marketing purposes if you wish and customer feedback to management.
Once again many thanks.
Hi Rob and Adam
Just wanted to say how great the guys were this morning fitting the Juliet balcony on my house. They were really efficient and even put the greenery back in place! Thanks too to both of you who managed the whole thing, keeping me promptly up to date with quotes, payment and fitting.
The balcony looks really fab.
Good Morning all at Dio-met I just wanted to say a huge thank you to all of the staff/ management at Dio-met. You provide an awesome service from design right through to delivery. We are extremely pleased with our balustrade and highly recommend you. Thank you again. Andy
Just a quick note, to say thank you to yourself and the lads.
The threshold plates and mesh risers they installed were spot on, really tidy job. The client walked round today and was also pleased with them.
Just to let you know we are delighted with the glass surround and handrail for our deck and would highly recommend your company.
Thanks again, Julie W
Just to say that I have received the safe delivery of my toughened smoked glass ‘gas hob topper’ personally by Phil on this hot sunny day! I am very very pleased with it, the size, the colour and the excellent quality - it is just what I wanted!
I would like to thank you all very much for your impressive service and that you had gone that extra mile for me!
If I know of anyone who is wanting some toughened glass of any description I will certainly recommend you and your company.
Hope you all have a really good Bank Holiday weekend.
With kindest regards,
Hi Rob & Adam
As promised, here are some photos of my Amazing New Balcony Balustrade & Handrail.
As you can see, they look lovely - and I’m delighted with the result.
Please thank everyone involved with this project.
Thank you to you and the team for a great job, it looks amazing and we are so pleased with all the work you all did for us.
Sue & Graham L
Recently purchased a T5 glass corner canopy excellent company to deal with, product delivered well packed no problems,excellent good quality canopy would use this company again and recomend to others
Just wanted to drop you a message to say thanks for the glass today
Arrived well packed, in 1 piece and looks great in situ
I know people only make the effort to complain most of the time, but this was a nice experience from start to finish
I look forward to using you again
I have to send you this message as I am thoroughly pleased with your service and the product. First class!
Quality product, shipped in time, packaged very well, just spot on. Glass is in place now and looks great. I will be needing more glass in the future and I won't hesitate to come back to yourselves for this product.
Thank you again.
Dear Lee and Phil
I just wanted to say thank you for our garden steps. We are delighted with them. Working with you was so easy and stress-free - wish you were working on other aspects of our new build as well!
I've attached a snap just in case you would like to see them.
(Do you make steel entrance gates?)
Got the extension in the post -thanks very much to all concerned in getting this made -nice bit of fabrication and works a treat !
Happy new year.
We just wanted to say thank you for all your help regarding our balustrade purchase. The husband has fitted it all without much trouble and it looks amazing.
Balcony glass now installed & looking great. Clamps work well. It will be great to sit out & enjoy an uninterrupted view over the New Forest. Thanks for your help with my small project. I will definitely recommend your service to other people when they have admired the end result.
Hi Tom, would just like to thank your lads today they have been brilliant and sorted the job which was a nightmare for them. Thank you.
Hi Adam, Just a quick email to say once again thank you for a great product and support.... Please find attached a photo of the glass and brackets in place.
Excellent company, I cannot recommend Dio-Met highly enough. I only required a small amount of work but they took time out to do an excellent job.
Thank you. Keep up the good work.
Good Evening Gents. Thank you so much for making the arrangements for our new balustrade. We're very pleased with the quality of both the balcony and the installation, and would be happy to recommend you to future customers.
Adam, just to advise that I nipped down to B&Q to pick up the requisite bolts etc and fitted the balcony etc at the weekend - please see attached. So, thank you for your service and for a great looking balcony!
Sorry, I was meant to get back to you last week, juliet balcony all fitted well and customer was very happy.
Just thought I would drop you a line to say thanks for the delivery. The glass panels etc arrived safely. I have now fitted them into my existing staircase and they look great, just the job, really smart. Would certainly recommend your services in future.
Hi rob don't know if you can remember me I bought a glass balustrade in October property on Chesterfield road we have only just fitted it due to renovations and just wanted to say thank you as it looks amazing you were so kind to measure up on site and we are so pleased with the end result.
Thought you may like to see glass installed. Please feel free to use photos should you wish. Your price was extremely competitive and you were a pleasure to deal with. If you do not do so already you should add fire hearth bases to your website.
Our balcony has now been erected and the French doors installed today. We are absolutely delighted with it and all the builders involved have been very impressed with the product. The delivery man was helpful and polite and tried very hard to offload into a convenient place, despite our drive being on a slope. The builder said that the drawings were clear and easy to follow and the quality of the fitments was good. As customers we are over the moon and are now looking forward to the summer when we can make full use of it. Over the weekend I will be taking some photos and will forward these on to you in case you would like to add them to the gallery on your website. Thank you for all of your support when we were going through the planning application process, with my countless questions and thank you for your excellent service and a fabulous product. It's hard to believe that we finally have our dream after the first idea 8 months ago.
We had stainless steel ballustrading put up last summer (it was ordered via our builder, Tony). We are delighted with the ballustrading overall!
Thanks and regards,
Just wanted to thank you and you team for the glass panels you did for us last December. We are so pleased with them they have helped to transform our staircase. The whole process from our initial enquiry to delivery was stress free and extremely professional, which in our experience is very rare but extremely appreciated. We would not hesitate in recommending you in the future.
Phil & Kay T
I'd just like to offer my sincere thanks for the service you are your team provided when ordering my partition mirrors. The mirrors are a perfect fit, of excellent quality and reasonably priced, i will certainly be recommending you to my friends and using you again in the near future.
Just want to thank you and give my sincere appreciation on the excellent service you provided. You exceeded my expectations and provided me with the reassurance of both delivery and packaging. The glass panels were all clearly labelled from the different sizes I provided which meant easy fitting at my end. Thank you again and I would highly recommend your company to others. I've sent some photos of the panels now fitted.
Thank you DioMet for the high quality service provided to help us complete our banister. We dealt with Adam via email and extremely impressed with his professionalism and the ease of order. We're so happy it's finished!
Katie & Ashley R
Just to say thank you . As you can see, our balustrades look lovely. Very happy about the quality.
Wanted a different look for my stairs and fancied glass. Had no idea where to look and found these on ebay. They provide a professional service where they get information through emails and draw your stairs and send it to you. You check the measurement then they send you glass that's the same and it fits, even the gaps on the glass clamps they sort out. Really looks nice.
Thank you very much,
Just a quick thank you regarding the posts and delivery. All went perfectly and they are exactly what was required for the job (stanchion posts at the back of box nets for football)!
Thanks once again - much appreciated,
Hi just to say the Queensway job went very smoothly , delivery was spot on and the 15mm tough was perfect in terms of polishing, I have a very big job starting in th