Below are testimonial emails sent from Dio-Met customers.
Hi Diomet Fabrications,
I’d like to applaud you on every aspect of your service. Given that I did not order the canopy until after 5pm on Monday to then receive it by 3pm Wednesday was superb.
The standard of the packaging shows your professionalism and having just had an opportunity to check the glass it looks great.
I probably won’t get a chance to install it for a few weeks (weather permitting), but I’m sure it’s going to look fantastic.
Having looked at the wall brackets and the glass fixings (spacers), I’m guessing it’s not designed to have an angle/pitch to allow for run off, and that’s something I’ll work around when fixing.
Thank you for doing business and can I wish you every success for the future.
Canopy Ordered : T1 Glass Canopy
Morning, I'm glad I contacted you regarding the glass I have been very impressed with your service, the time scale in which you attended my house please see attached photos for your use and I will be using you in the new year when I require glass for the HOT tub base
Hi Adam it’s Alistair here from Linden House just a note to say thank you very much indeed for the superb finished balconies we all agree that they were just what we wanted and look perfect, even the other residents comment on how they suit the building and enhance the look of it.
Would you please thank all your team for the professional approach and the way they did the work with a minimum of disruption even though the weather was not the best.
Once again many thanks and if you need any future references please don’t hesitate to get in touch.
Kind regards Alistair.
I wanted to send over a couple of photos of how wonderfully perfectly the security bar is used for my mancave. This looks GREAT! I bought a couple of black powder coated hooks from Etsy as well, to act as additional supports for when I have the right side door open, as well as to aid sliding it open and closed.
Thank you so much!
Attached are images of our new Dio-met balustrade and railings.
The glass balustrade and railings were pretty easy to install as an amateur DIY person and were perfectly manufactured, luckily my measurements were spot on. We are very pleased with both the quality and look of the finished product.
Regards Brian B
I would like to thank both you and Rob for all your help, guidance and support with this project; I know I have been an absolute nightmare with my 20 questions per day (at least!). It has been a pleasure to deal with both of you as individuals and the Company who have been helpful and quick to respond from day one. A rarity nowadays from my experience. I have to say the glass and posts looks brilliant; this project from the start has taken over 2.5 years with builders from hell constantly letting me down which is why I took it upon myself to get the balustrade sorted myself. Really pleased it is now finished. Thanks once again and I will have no hesitation recommending you (to people who I hope will be easier to deal with than me !).
Thank you for the glass panels and brackets, I fitted them over the weekend. All went well with no problems.
The glass edges are finished very well and the brackets are very good in terms of casting quality and surface finish. Also packing was good.
Just a quick note to say that the steel railings supplied for the Greenfinch in Didsbury look great and the client is very pleased with them.
Many thanks for your assistance,
The Balustrade looks great apart from the weather not allowing any visibility through the glass!!!. Hopefully the weather will improve and we enjoy ' the summer'. By the way the lads that did the fitting, you will be pleased to know were on time, worked efficiently, skilfully, professionally and were very pleasant. A credit to your company.
As with most things that are new and different we are trying to get used to the stainless steel rail and the height of it, having subsequently looked out of the window to see no fence at all. I know this is a strange question at this stage but is it possible to take the post ends off and the rail and replace them with an end cap? I know that doesn't conform to building regs etc but is it possible?
Thanks once again for a very efficient service.
I have tried various online calculators and looked at lots of Hi-Fi racks and it looks as though I should be good up to at least 45Kg, some glass shelves quote 60Kg at 10mm.
I shall always come back to Diomet and will recommend you to others.
The glass canopy arrived and safely stored until it goes up. I will take some photos for you , we are waiting for the building to be rendered at the moment ( starts next week ) so as soon as that’s done and scaffolding removed we can get the canopy fitted and I’ll send you some photos .
My builder is v impressed with it , I think you may be getting some orders from them !
This is to say thank you to you and Rob for your very helpful and efficient supplying of the glass for my staircase.
It arrived before Christmas in spite of being ordered on the deadline, and it is now fitted and we are really pleased with the result.
Please feel free to quote me as a very happy customer!
Best wishes to you both for the New Year,
West Mersea, Essex
Just a quick note to say that handover was successful yesterday for the Secondary and Sports Hall buildings.
In both cases the customer is extremely happy with all the buildings and I have attached a quote from them below.
On a personal note the team and I would like to thank you all for your efforts in achieving completion of the project and wish you a Merry Christmas and a Happy New Year.
Kath C, Milton Keynes Council.
“What a day and a year for me work wise...
My 3rd School to be handed over this year on behalf of MKC, this completes a Programme worth £29m
A fantastic secondary school on Kents Hill.
To finally have the keys and see the finished product is a massive proud moment.
The educational facilities are amazing....
I first started working on this project just over 3 years ago and now to have the keys....wow what an achievement, but this couldn't happen without a brilliant team”
Hi just wanted to say how good these clamps are , exceptionally good quality , im a carpenter and I fit glass within staircase apertures on a regular basis and will order from you every time , I would be interested in any other products you manufacture, do you have a catalogue that you could forward to me that I can show my customers etc ? . Thanks once again. Roy G
I bought a stainless steel wallrail from you a couple of years ago and I am happy with the product.
A client of mine bought a 5m stainless steel wallrail from a competitor and it has a deflection of 40mm from center to the sides. The supplier is saying that this is just within tolerance of a stainless steel wallrail but it looks very odd to me. I would like to buy a new one for them from you but want to make sure the pole will be just perfect. The usage they are going to make of it is to hang it to the ceiling with supports every meter and hang menus in one of their restaurants.
I have attached some photos of the glass on the staircase it fitted perfectly and looks amazing thank you so much to you and the rest of the team I have to say dealing with you and your company has been an absolute pleasure , stress free, polite and efficient even down to the gentleman that helped us load the car and would highly recommend your company to anyone . Thanks once again for all your help and advice.
Dave & Diane S.
We received our order today and I felt compelled to contact you regarding the quality
of the product, it's value for money, it's prompt manufacture and dispatch and the
ruggedness of it's packaging (probably even UPS proof!).
We will have no hesitation in recommending your company and products to our customers.
Thank you for exceeding our expectations, your company and product stand head and
shoulders above the rest.
Thanks for the balustrades that we purchased from you............felt a bit guilty as we have been meaning to write to you before now .......but lots of things have been happening and getting in the way.
Firstly.........We would like to thank you for all of the excellent advice and help that you gave us before we purchased the balustrades. The balustrades arrived at the time arranged, they were very well packaged.............nothing was missing or broken and they are excellent quality. Your assembly instructions were very easy to follow and everything fitted into place very well. Have sent the finished photo's and we are over the moon with the finished result. THANKYOU Sylvia
Hi, just wanted to say thanks for our lovely glass balustrade . We are so pleased with our new look balcony. It looks amazing and we have had lots of people asking us where it was from. We will definitely recommend you and your products. Kind regards Donna
I hope you're well. We had Diomet out to supply and install a glass balustrade earlier this year and were really pleased with the finished product.
We wondered whether you may have a solution for some sort of glass gate/closing at the bottom of the steps to prevent access up the steps in the attached picture.
I'd welcome your thoughts and advice.
I ordered a stainless steel handrail from you 12 months ago and have been delighted with the product, particularly as we live close to the sea - with reasonable care it has stood up to the weather very well. I would now like to site a free-standing handrail ……..
I wish to thank you for all your assistance with my order from my original visit to discuss my requirements through to the site survey the production of a detailed site plan and finally the placing of my order.
I am absolutely delighted with the glass panels and stainless handrail which were fitted yesterday with no issues by my joiner who was equally impressed with the quality and design of the products.
The quality and design of the products are fantastic and furthermore they were also very competitively priced compared to other companies.
It has been a pleasure to deal with such a professional company and I would not hesitate to recommend your company to family and friends.
I will send you some pics once my builders have completed the work whiich should be in the next few days.
I am happy for you to use my comments if you wish as a testimonial for marketing purposes if you wish and customer feedback to management.
Once again many thanks.
Hi Rob and Adam
Just wanted to say how great the guys were this morning fitting the Juliet balcony on my house. They were really efficient and even put the greenery back in place! Thanks too to both of you who managed the whole thing, keeping me promptly up to date with quotes, payment and fitting.
The balcony looks really fab.
Good Morning all at Dio-met I just wanted to say a huge thank you to all of the staff/ management at Dio-met. You provide an awesome service from design right through to delivery. We are extremely pleased with our balustrade and highly recommend you. Thank you again. Andy
Just a quick note, to say thank you to yourself and the lads.
The threshold plates and mesh risers they installed were spot on, really tidy job. The client walked round today and was also pleased with them.
Just to let you know we are delighted with the glass surround and handrail for our deck and would highly recommend your company.
Thanks again, Julie W
Just to say that I have received the safe delivery of my toughened smoked glass ‘gas hob topper’ personally by Phil on this hot sunny day! I am very very pleased with it, the size, the colour and the excellent quality - it is just what I wanted!
I would like to thank you all very much for your impressive service and that you had gone that extra mile for me!
If I know of anyone who is wanting some toughened glass of any description I will certainly recommend you and your company.
Hope you all have a really good Bank Holiday weekend.
With kindest regards,
Hi Rob & Adam
As promised, here are some photos of my Amazing New Balcony Balustrade & Handrail.
As you can see, they look lovely - and I’m delighted with the result.
Please thank everyone involved with this project.
Thank you to you and the team for a great job, it looks amazing and we are so pleased with all the work you all did for us.
Sue & Graham L
Recently purchased a T5 glass corner canopy excellent company to deal with, product delivered well packed no problems,excellent good quality canopy would use this company again and recomend to others
Just wanted to drop you a message to say thanks for the glass today
Arrived well packed, in 1 piece and looks great in situ
I know people only make the effort to complain most of the time, but this was a nice experience from start to finish
I look forward to using you again
I have to send you this message as I am thoroughly pleased with your service and the product. First class!
Quality product, shipped in time, packaged very well, just spot on. Glass is in place now and looks great. I will be needing more glass in the future and I won't hesitate to come back to yourselves for this product.
Thank you again.
Dear Lee and Phil
I just wanted to say thank you for our garden steps. We are delighted with them. Working with you was so easy and stress-free - wish you were working on other aspects of our new build as well!
I've attached a snap just in case you would like to see them.